Toon allesBlogsWhitepapersTools Type of read blog The Power of Context Mapping: Uncovering Hidden User Needs Joris Hens . Jan 16, 2025 . 8 mins read tool Customer Journey Mapping Customer Journey Mapping . Jan 15, 2025 . 3 mins read Upcoming events Learn & Lunch 28 January 2025 • online • free •. 12:00-13:00 CET Unlocking Success with Need-Based Personas Learn & Lunch 25 Feb 2025 • online • free •. 12:00-13:00 CET AI and Innovation Transforming the Digital Landscape Learn & Lunch 18 March 2025 • online • free • 12:00-13:00 CET Digital Transformation for Human-Centered Healthcare blog The difference between Design Thinking and Service Design Robbert-Jan van Oeveren . Sep 17, 2024 . 4 mins read blog Why should we navigate complex challenges with systemic design? Inês Ramalhão . Jul 17, 2024 . 11 mins read blog How to successfully bullet-proof your business ideas with experiments Cátia Pereira . Jun 19, 2024 . 9 mins read blog Designing AI: A 4 sphere Human-Centred Approach to Digital Innovation Luiz Botega . May 23, 2024 . 22 mins read blog Digital Transformation: Guiding patients and their loved ones through the healthcare ecosystem Joris Hens . Apr 08, 2024 . 9 mins read blog Designing for Inclusivity: An introductory and comprehensive guide Matilde Cantinho . Jan 10, 2024 . 16 mins read blog Navigating Global Trends: The Value of Design for Large Organisations Jules Prick . Dec 18, 2023 . 6 mins read blog Scaling from a single service to a Super App: the opportunities and challenges Matilde Cantinho . Oct 30, 2023 . 12 mins read blog The human side of technology Jules Prick . Aug 31, 2023 . 5 mins read blog The thrive of Super Apps: The future of digital user experiences Matilde Cantinho . Aug 17, 2023 . 9 mins read blog How can we leverage the role innovation plays in designing for complex challenges Inês Ramalhão . Apr 21, 2023 . 5 mins read blog Service Design and Change Management: a dynamic duo for innovation Matilde Cantinho . Mar 15, 2023 . 6 mins read blog How to design for real impact: the Koos Approach Myrthe Montijn . Jan 11, 2023 . 5 mins read blog Community-led Innovation with UNHCR Portugal, the UN Refugee Agency Inês Ramalhão . Dec 15, 2022 . 4 mins read blog 5 steps to start designing for good: our #SDGC22 takeaways Matilde Cantinho . Nov 03, 2022 . 8 mins read blog How service design and data science perfectly match in data-infused user profiles Laura Schrauwen . Aug 09, 2022 . 8 mins read blog Who said contracts can’t be fun? Matilde Cantinho . Jul 05, 2022 . 3 mins read white paper AI-by-Design Matilde Cantinho . Jun 22, 2022 . 0 mins read Upcoming events Learn & Lunch 28 January 2025 • online • free •. 12:00-13:00 CET Unlocking Success with Need-Based Personas Learn & Lunch 25 Feb 2025 • online • free •. 12:00-13:00 CET AI and Innovation Transforming the Digital Landscape Learn & Lunch 18 March 2025 • online • free • 12:00-13:00 CET Digital Transformation for Human-Centered Healthcare
