Making digital life human

Your world-class UX design agency

As a leading UX design agency, we bring a wide collection of user experience design expertise to clients across Europe, the Middle East, North America, Central America, and Southeast Asia. Whether you are looking to revamp an existing platform or launch a brand-new digital product, we guide you every step of the way.

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Why Koos is a leading UX design agency

Integrating research and design for user-centricity

User research is the cornerstone of our design process, ensuring that our solutions are visually appealing while highly functional and intuitive.

Holistic approach

Our service design roots ensure consistency, and our touchpoint strategy expertise guarantees a seamless and delightful user journey.

Agile way of working (SAFe)

By breaking down work into manageable increments, we ensure continuous delivery and foster collaboration across design and development teams. Maintaining agility when scaling.

Scalable design systems

To effectively deploy solutions for multiple customers, a scalable system of several atomic design elements is essential—future-proof and easily adaptable.

Our UX design success stories

Designing a Super App experience for 50 million users

Creating a unified and scalable Super App experience, pushing the boundaries of the industry worldwide.

25% time saved on patient contact by developing an A+ digital portal

Setting up an online patient portal to enable optimal customer experience when facing medical assistance abroad.

33% decrease in the drop-out rate of the appointment booking process through digitisation

Redesigning the MyCUF app to be seamlessly integrated into the patient's medical appointment journey.

‘The reliance and trust we’ve built is impressive. Koos seems to be able to do almost anything at a high quality.’

Thomas Rawcliffe, Associate Director of Product Design at Careem

 

Our UX design agency services, tailored to your needs

Interaction Design

Create meaningful interactions that fulfil your customers’ needs.

UX Research

Involve users throughout the process of designing the user experience.

Visual Design

Make your product look and feel amazing through proven design principles.

Questions about our UX design agency work

We have the skills to serve all industries, but our expertise is mostly in government, big tech, healthcare, finance and mobility. Our talented team of designers is equipped to adapt to various business contexts and deliver tailored solutions for each client.

It is hard to give a general answer since the duration of a user experience design project varies based on its complexity and scope. However, roughly, these are the weeks spent per phase.

  • Understand: Research and insights gathering (1-3 weeks).
  • Imagine: Ideation and strategy co-creation (2-4 weeks).
  • Create: Prototyping, testing, and iteration (4-8 weeks).
  • Scale: Implementation and refinement (varies depending on scale).

Click here for more info on our proven design approach.

This is a logical question, that doesn’t have one answer. Koos offers tailored solutions to match the unique needs of each project. The cost depends on the scope, complexity, and timeline of your project. Contact us, and we’ll provide a customised proposal that aligns with your goals and budget.

Easy–by prioritising measurable business impact. Focusing on user research, design strategy, and iterative testing, we create solutions that drive results. Our success stories include increased user engagement, higher conversion rates, and improved retention, helping you achieve tangible ROI.

Developers love us. While Koos specialises in UX and design consultancy, we collaborate seamlessly with our development partners or your technical teams to ensure end-to-end success. From ideation to delivery, we co-create solutions that combine design excellence with technical implementation.

At Koos, we believe that great design starts with understanding people. Our human-centered approach ensures that every solution we deliver aligns with user needs and business objectives.

  • User-centric design: We will always fight for your users. We conduct in-depth user research to uncover pain points, needs, and opportunities.
  • Proven expertise: With years of experience as a trusted user experience agency, we help clients across industries elevate their digital presence.
  • Collaborative approach: We work closely with your team to co-create solutions that truly align with your vision.
  • Measurable impact: Our designs don’t just look great; they deliver tangible business results.

Let’s create exceptional user experiences together

Are you ready to elevate your digital product? Partner with Koos, the UX design agency that prioritises innovation and user satisfaction. Contact us today and discover how we can help your business thrive.